To Our Wonderful Customers and Friends:
It is with heavy hearts that we must announce that Mayway UK has closed effective 30 June, 2015.
Mayway UK has endeavored to supply authentic Traditional Chinese Medicine to the European community in accordance with the highest standards of product quality and customer service for nearly 30 years. During this long journey we have been privileged to participate in the growth and acceptance of TCM in the UK and across Europe. However, in the last few years we have found the often confusing and arbitrary regulatory environment to make it nearly impossible to run a successful business, especially with our commitment to legal compliance being a fundamental value. Our family has decided that it is best to close our doors rather than to risk cutting any quality or legal corners in order to keep going.
An important note to customers with prescriptions stored in the current website: Your prescriptions will no longer be available online after April 30th. While we cannot assure availability of prescription data after April 30, 2015, your prescription records may be available by emailing us at firstname.lastname@example.org.
It is possible that some of your product requirements can be filled by Mayway USA and we invite you to visit our website at www.mayway.com or email the Customer Service Manager in the US at email@example.com.
Thank you for many years of valued support and friendship. It has been an honor and pleasure to serve you.
On behalf of the Lau Family,